Terms of service

Welcome to NEVER WARM. By accessing this website or placing an order, you agree to these Terms of Service and our Privacy, Shipping, and Refund Policies.

Products and availability
We make reasonable efforts to display product colors, materials, sizing, and details accurately. Screen settings and production variations may cause minor differences. Products, prices, and availability may change without notice.

Orders and payment
Submitting an order is an offer to purchase. An order is accepted after payment is successfully processed and we send confirmation. We may cancel or refuse an order in cases such as suspected fraud, pricing errors, stock issues, or inability to deliver. If we cancel a paid order, we will issue a refund.

Prices, taxes, and duties
Prices are shown in the currency selected at checkout. Shipping charges are calculated at checkout. Customers are responsible for any customs duties, import taxes, or local fees charged by the destination country unless stated otherwise.

Shipping and returns
Shipping times are estimates and may be affected by production, carriers, customs, or events outside our control. Returns and refunds are handled according to our Refund Policy. Nothing in these terms limits mandatory consumer rights that apply in your country.

Intellectual property
All NEVER WARM branding, designs, graphics, photographs, text, and other site content may not be copied, reproduced, distributed, or used commercially without written permission.

Acceptable use
You may not misuse the website, attempt unauthorized access, introduce malicious code, commit fraud, or use the site in violation of applicable law.

Third-party services
Our store is hosted by Shopify and may use third-party payment, analytics, and fulfillment services. Their services may be governed by their own terms and privacy policies.

Liability
To the maximum extent permitted by law, NEVER WARM is not liable for indirect or consequential losses arising from use of the website or products. This does not exclude liability that cannot legally be excluded.

Changes
We may update these Terms from time to time. The version posted on this page is the current version.

Governing law
These Terms are governed by the laws of Israel, subject to any mandatory consumer protections that apply in the customer’s place of residence.

Contact
Questions about these Terms can be sent through https://neverwarm.com/pages/contact.